Shipping policy

Shipping & Delivery Policy – Zarq Jewels

We partner with premium courier services to ensure your Zarq pieces arrive safely, securely, and swiftly.

Shipping Rates

  • Free Nationwide Shipping: Enjoy complimentary standard shipping on all orders above Rs. 3,000.

  • Standard Shipping: For orders under Rs. 3,000, a flat shipping rate will be calculated and displayed at checkout.

Order Processing & Delivery Timelines

  • Processing Time: All orders are meticulously inspected, packed, and dispatched within 24 to 48 hours of order confirmation.

  • Delivery Time: Once dispatched, expect your luxury package to arrive within 2 to 4 business days, depending on your location within Pakistan.

  • Note: Delivery times may be slightly extended during major sales events, holidays, or extreme weather conditions.

Cash on Delivery (COD)

We proudly offer 100% Cash on Delivery across Pakistan. To ensure a smooth delivery, please have the exact exact change ready for the courier.

Order Tracking

Once your order leaves our facility, you will receive a shipment confirmation via SMS/Email containing your tracking number. You can use this link to monitor your package's journey to your doorstep.

Delivery Attempts

Our courier partners will make multiple attempts to deliver your package. If you are unavailable, they will try to contact you via the phone number provided at checkout. If the parcel is returned to us due to non-availability or refusal, future orders may require advance payment.